Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ease of use
on April 13, 2026
Posted by: JuniCakes
from Maryland
Offers loads of support while filing, and I like that I am able to get information in real time. It is very easy to use, and I haven't ever had any issues with compatibility on my MacBook. TurboTax takes the stress out of filling my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax, just a little room for improvement
on April 13, 2026
Posted by: yuy11
from Texas
Overall very good experience. Just in the very end, it asked me to fix a few issues and the issues look like system error because I did provide those when filing. examples are donation amount, date, and one of my properties depreciation amount. Those should be calculated by TurboTax already.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Easy
on April 13, 2026
Posted by: GIGhost
from North Carolina
It is a lot harder to use than it was last year and the years before!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ehh
on April 13, 2026
Posted by: Ana212000000
from California
Prob cheaper and easier to go get done by tax person
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX REDUCES PAIN
on April 13, 2026
Posted by: ELGEVA
from ID
Filing income tax is always painful but TurboTax eases that pain a bit with the ease of the process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally Done
on April 13, 2026
Posted by: TSJS11
from P.O. Box 1293
Glad to be done! This review is frustrating and not working.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is not the Same
on April 13, 2026
Posted by: Disappointed10000000
from TN
BRING BACK THE CD!!!!!
I have many years of taxes saved on my computer and easily accessible, being forced to use this online has me seeking more friendly tax filing programs. Good Bye:(
I have many years of taxes saved on my computer and easily accessible, being forced to use this online has me seeking more friendly tax filing programs. Good Bye:(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disgusting pricing
on April 13, 2026
Posted by: A bit angry taxee
from Ca
Way more expensive than intended, paid over 200$ for something that was labeled as free.
Written by a customer while visiting turbotax.intuit.com