Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbotax stinks
on April 14, 2026
Posted by: avery142
from Massachusetts
Not good, overly complex, could be more autofill, some of the autofill was broken. also very expensive and you can do it for way less $ with a way better UI elsewhere
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charges are to much
on April 14, 2026
Posted by: Charges are to much
from VA
I just don't like that they keep trying to trick you in to paying more money for things not needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 14, 2026
Posted by: Flames23
from 7601 Capri Stt
eaey to ask questions and easy to follow what to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2026 Turbo
on April 14, 2026
Posted by: Mel Nel
from Ft O Ga
Very easy to use and Help subjects are easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Felt like I was going in circles
on April 14, 2026
Posted by: Misty22Blue
from Arizona
I was unable to specify who's 1095A I was entering
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on April 14, 2026
Posted by: Krampus1
from FL
K-1 submission is very confusing. Otherwise product is great.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works Well, Prefer Desktop
on April 14, 2026
Posted by: RickG11743
from NY
online seemed more difficult than desktop. Hopefully next year will be easy to switch back to desktop. Hopefully Intuit will give users the easiness to switch back.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cheapest Tax Return method yet
on April 14, 2026
Posted by: Judbrew
from Hawaii
I like I could just take pictures of forms from last year and my forms to send in this year, and did not have to manually enter all the information. The biggest downside is this took me over 3 days to complete my taxes. Not sure I will ever do this again, but next year should be easier and faster since all my information will be on. Turbo Tax.
Written by a customer while visiting turbotax.intuit.com