Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax helped a lot
on May 8, 2026
Posted by: mathi1234
from New York
The tax return went smoothly, the site is clear and covers everything.
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
alright
on May 7, 2026
Posted by: pppoooiiyy
from pa
it was alright as usual satisfied as always with turbobo tax
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go-to
on May 7, 2026
Posted by: Leesyb
from Virginia, VA
Turbo Tax is my go-to tax prep tool. I used the online version this year for the first time and it was very easy!!
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice going TT
on May 7, 2026
Posted by: Mister Owl Hoke
from 8225 E Indian Bend Rd. Apt 3068
Got help via phone when needed with no wait. Awesome
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Forgot to ask about IRA
on May 6, 2026
Posted by: ACL12
from North Caorlina
Don't recall being asked about IRA contributions, and had to efile an amended return.
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last time using Turbo Tax
on May 4, 2026
Posted by: dontcare2026
from CO
I've used turbo tax for over 20 years, this will be my last year using this software. pricing has gotten out of control. $200 to file basic taxes is nuts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast system.
on May 4, 2026
Posted by: ElEll
from texas
Easy to work with, step by step instructions, es follow.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, May 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Complicated
on May 4, 2026
Posted by: Bran1291
from 185 contact lane
Agi number is annoying and I been using turbo tax for years
Written by a customer while visiting turbotax.intuit.com