Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,670 Reviews)
Rating breakdown 49,670 reviews
5 Stars
36,189
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you turbo tax
on January 16, 2026
Posted by: Lillie Taxes 2025
from Chicago Il
I'm extremely happy with my service. Thank you guys
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 16, 2026
Posted by: Dee003
from Tx
TurboTax helped me out so much! Not only is this y second year filing with them but I can always count on the security in protecting my filing business. Alorhouvh with the speedy process
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
PRICE GOUGING
on January 16, 2026
Posted by: NICK_NAMES
from IL
NICKLE-AND-DIME EVERYTHING. ADS EVERY STEP OF THE WAY. PRICE GOUGING AT THE END.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great help, but a bit too expensive
on January 16, 2026
Posted by: AJRjones
from OH
Great help, but a bit too expensive for what is - I'll keep using it though
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go
on January 16, 2026
Posted by: AmandaKayCausey
from North Carolina
TurboTax was super easy to use. I have a PIN from the IRS and didn't know where I had to put it and needed to change my number from previous year and the help told me exactly where to go step by step. Made everything smooth! Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on January 16, 2026
Posted by: dimarajordan
from ohio
didnt take long at all, if it was actually $0 to file that would make it top tier!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 16, 2026
Posted by: benneddeb
from FLORIDA
VERY EFFICIENT AND PRECISE, I lik the way its easy to file your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on January 16, 2026
Posted by: Mikbluewywa031
from Nc
Love it use it every year . Wouldn't use anyone else
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com