Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best software/service ever
on January 19, 2026
Posted by: Emckay74
from Indiana
always fast and easy to use! I never dread doing my taxes when im using TurboTax
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
sad day
on January 19, 2026
Posted by: cperry96
from texas
kinda sad that you get charged 99$ and you get charged 40$ just to use these services I miss when you could file free or when it was 50$ ands no fee for paying for your return with your federal taxes.. sucks time to find a new way to file I guess.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 19, 2026
Posted by: SMalott
from Maryland
Turbo Tax made filing taxes quick and easy with great detail!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: Livingroom tax preparer
from IN
Turbo tax is easy, fast and secure. I can do it from my livingroom in my jammies.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax can be shady
on January 19, 2026
Posted by: CmbtMedic304
from Florida
I have had to to change my email address because in 2023 2024. Turbo Tax allowede fraudlent returns from my original account. These were Hispanic returns and I notified Turbo Tthat ax and NOTHING was done. I did not want to use Turbo Tax again, but i feel changing my username and password will help the situation. This situation caused much stress and anxiety as Turbo Tax justifies the ignored the fraud. If anything I should get a free service as my account was hacked and TT and Intuit did nothing but let my identity flourish in the Hackers world of false filings.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was very smooth
on January 19, 2026
Posted by: Angela vonn
from florida
Everything was great. I had help along the way. The process was easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a great experience!
on January 19, 2026
Posted by: YoYo2891
from Missouri
I've been using Turbo Tax for about 20yrs now bc of it's speed, accuracy, and "no hassle" approach. It's not time consuming and it's very convenient to have the previous year stored so I don't have to go back and look for anything. I always receive my maximum with TT. I'll never use another tax service!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 19, 2026
Posted by: Acemy
from California
Impressive very easy. They helped me with everything
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com