Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 19, 2026
Posted by: Dede0609
from Peoria,AZ
Fast, helpful, and there’s always someone there to help if you’re having trouble
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way too expensive!
on January 19, 2026
Posted by: Brenna95
from AZ
The amount of money charged to use this service is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo not taxing
on January 19, 2026
Posted by: Sam2394494
from Eugene, OR
Easy and helpful for when you do not know certain terms.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 19, 2026
Posted by: Alyssa0802
from Maryland
Always quick and easy filing! Definitely recommend!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Jackie 1975
from Wisconsin
Easy to work with i would recommend to others with out a doubt
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy
on January 19, 2026
Posted by: Nisha229
from Georgia
I always use turbotax and they are usually so easy and efficient.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on January 19, 2026
Posted by: Sadittysunni
from Kingsland, ga
Cost to much money for doing my taxes myself should be free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly good, but today It gets cracks!
on January 19, 2026
Posted by: AlexDash
from Colorado
I faced a huge issue before submitting Federal and State tax forms. I decided to update my home address in my personal info tab right before all forms were being prepared ad such updates, the whole process was messed up. My wife removed from the process and showed me more that $10K owe of federal taxes which brought me in a slight shock. I called support, and fortunately, I got someone who helped me resolve this situation as I was about to request a refund
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com