Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good Product
on January 20, 2026
Posted by: Swiseman
from Michigan
The payment is confusing. I said to file both federal and state together but I only see the refund for Federal. It's not confirming there's a state coming back...
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth your time
on January 20, 2026
Posted by: ImSides93
from NC
Very easy to use and worth your time. I highly recommend Turbotax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Im a Loyal User for Years
on January 20, 2026
Posted by: NoLove305
from FL
Been using this for years and I have always received the maximum. I dont believe the lies that say this doesn't work. I will always use this program and I m happy with it
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Pacojertefuerte
from California
Great and easy to use with no difficulty what's so ever
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Lala21422
from Ohio
It was great from start to finish very easy I will definitely be doing my taxes with TurboTax every year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They’re awesome
on January 20, 2026
Posted by: Toni7891
from Florida
Easy and fast absolutely loved how fast it was filing!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EXCELLENT!!!
on January 19, 2026
Posted by: Anonymous
from California
My experience with Turbo Tax went smooth. I always use Turbo Tax every year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on January 19, 2026
Posted by: Erica333
from Missouri
Once again TurboTax made filing easy and without fear of making errors!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com