Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax Hidden Fees
on January 21, 2026
Posted by: simpleminded0e
from Colorado
Every year I use TurboTax there seems to be additional fees and attempts to get you to pay additional amounts for no reason whatsoever. Might be my last year using TurboTax. It's quick and convenient, but with each passing year I feel increasingly hustled and I hate feeling hustled.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 21, 2026
Posted by: Best2026
from SC
Best decision I ever made; way better than going to a tax rep.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thaks Turbo for making it easy to file
on January 21, 2026
Posted by: LilQuan23
from Montgomery, Al
Turbo Tax was easy to use. I loved the many features that it allowed me to use. The accuracy and compatibility were easy to move around and handle. The support was outstanding, if had a question or needed help they were right there to assist me along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 21, 2026
Posted by: MashedPotatos11
from Tx
It was easy to use and accurate. Very helpful in answering things I was unsure about so I didn't have to dig for information. The interface and compatibility from my phone to my home computer was seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
smooth
on January 21, 2026
Posted by: audreyro2
from texas
easy to use, helps you get to the finish line with the experts assistance
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always great each year
on January 21, 2026
Posted by: leeleechristy
from tennessee
used TurboTax since i started filing my taxes no matter if itis self employment or W2 employment always good always trust them would recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy but costly.
on January 21, 2026
Posted by: Derf7991
from florida
It was very simple to file on this website the only downside is that the fees add up. even though I filed without an "experts" help. there was even a fee to get my refund sent to my personal bank account. pretty lame if you ask me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Prep
on January 21, 2026
Posted by: Inot84
from North Carolina
Fast, simple, easy step-by-step filing instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com