Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Amazing
on January 21, 2026
Posted by: Kay star10
from texas
Live Experts were wonderful. The process was easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax
on January 21, 2026
Posted by: Aaron0831
from 516 St James St, Apt 3
Easiest thing to use and been filing for the past 3 years with it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 21, 2026
Posted by: Anonymous
from Kansas, KS
Great tools, it ask a lot more questions for bigger refunds that person to person tax preps do not ask when filling taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax and customer service is awesome!
on January 21, 2026
Posted by: chuito 922
from nc
used the phone experts to finish state taxes and they help me all the way through!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 21, 2026
Posted by: San San 1
from Fl.
Great and easy to use. The accuracy is like no other. There is always support available when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Only 4 stars now
on January 21, 2026
Posted by: Only three stars now
from Denial
Hate required feedback reviews. The more questions you require the less stars you earn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 21, 2026
Posted by: Anonymous
from Utah
Easy to use and accurate. I have used Turbo Tax for years
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to do taxes
on January 21, 2026
Posted by: BS1320
from Texas
Turbo Tax is very easy to use and very helpful when i have questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com