Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Better in past years
on April 14, 2026
Posted by: Durin
from OH
It was a pain this year as I tried to download the program on my hp but it would not download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 14, 2026
Posted by: jhayesbsl
from Mississippi
It was great. I really found it to be easy and helpful.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is just OK
on April 14, 2026
Posted by: mgmmgmm
from South Carolina
I would have liked to see my tax return at various stages in the process. I did not like going out and finding the forms after the fact. Sometimes it is nice to see the amounts on the lines on the form as you're putting the info into the system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not nearly as easy to use as in prior years.
on April 14, 2026
Posted by: craigt50
from Alaska
The 2025 program is far from intuitive. Much more difficult to use than previous years.
Would prefer to see the forms as they are filled out as I go.
Was a CPA doing taxes in my previous profession so not unfamiliar with preparing and filing tax returns
Would prefer to see the forms as they are filled out as I go.
Was a CPA doing taxes in my previous profession so not unfamiliar with preparing and filing tax returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on April 14, 2026
Posted by: StefKoala
from MI
Exceptionally User Friendly Application. Excellent Instructions and when I had to call customer support, Jason was extremely helpful! Thanks so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Turbo Tax
on April 14, 2026
Posted by: Ginny49
from Washington
Super easy! All the work is done for you, leads to from topic to topic.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is undefeated
on April 14, 2026
Posted by: jhorvath
from ca
This product is seamless and intuitive. Turbo Tax remains on top. Very accurate, compatible, great features, great interface, and awesome support.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 taxes Sing
on April 14, 2026
Posted by: Missysueg
from CA
great experience using Turbotax to file our 2025 taxes. the help buttons were very useful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com