Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax!
on January 23, 2026
Posted by: MrWitness829
from Maryland
Very easy to navigate through, complete with helpful resources.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX GET RID OF CREDIT KARMA MONEY FOR LOAN
on January 23, 2026
Posted by: POOTYTANG81
from NEW YORK
GET RID OF CREDIT KARMA MONEY ACCT BECAUSE I CAN NEVER GET A REFUND LO BECAUSE I HAD AN ACCT WITH CREDIT KARMA MONEY 4 YEARS AGO THAT I OWED THEM 13$ FOR SO EVEN IF I PAID IT THEY WILL NEVER LET ME HAVE ANOTHER ACCT THERE AGAIN SO I NOW HAVE TO FIND A DIFFERENT TAX PREPARER NEXT YEAR SORRY TURBO TAX BUT GET RID OF CREDIT KARMA MONEY AND GIVE US ANOTHER OPTION FOR THE REFUND LOAN FEATURE
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick
on January 23, 2026
Posted by: Theynowchip
from NC
Easy and quick did me and my wife in 31 mins by myself
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just FAB
on January 22, 2026
Posted by: patty85375
from AZ
I've been using turbotax for years. LOVE IT!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
EHHH
on January 22, 2026
Posted by: LR0000
from ARKANSAS
FILE FOR FREE ISN'T FREE ANY MORE???????????????????????????????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax the Best!
on January 22, 2026
Posted by: 808PJ
from California, CA
Turbo Tax helps me complete my taxes in the comfort of my home. Making this the best way to feel like anyone can complete her taxes on their own. They also support Military personnel provide a space to complete their information at ease without any hassle or fake fees. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 22, 2026
Posted by: Nerissa83
from Crowley, LA
Turbo tax help me with fixing my taxes because I had forgot to put some information in and the support was there to help me.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TT
on January 22, 2026
Posted by: Texas Gigi 21
from Iowa
I tell you what I about fell over when I saw how good of a refund we got back this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com