Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
quick and easy
on January 23, 2026
Posted by: A2gettaxesdone
from IN
I had a new scenario this year. Turbo Tax is easy to use to file your taxes and get help if you need it.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: JohnCaswell
from MA
Able to do taxes with 4 different W2s and mortgage very quick
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 23, 2026
Posted by: bp111111
from ga
did not used a person I did it myself because it was simple
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 23, 2026
Posted by: CM2025LM
from FL
Simple guided process as always, I use i every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden Required Fees
on January 23, 2026
Posted by: BrianLark805
from California
Hidden filing fee to submit only after allowing you to complete everything. Completely unavoidable to upgrade to premium because if you don't, they can send them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Advance was onky 1000 on 8000 refund
on January 23, 2026
Posted by: KathKelly0420
from Michigan
Not impressed this year. Harder to use. Refund advance was nasically 0
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden Fees Suck
on January 23, 2026
Posted by: as8909
from ca
Easy, however not a fan of all additional feed i feel they tack on, a fee to return to my out bank account instead of some prepaid card is wild
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 23, 2026
Posted by: Ps65CA
from CA
Used TurboTax for years and enjoy all my records from all years included.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com