Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TT is helpful; expensive; could be better
on April 14, 2026
Posted by: mcfredly60
from west virginia
too expensive. it is helpful tho. i feel lost at times.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bring back desktop
on April 14, 2026
Posted by: MistressPerry
from illinois
this version doesn't explain things . I muche prefer the desktop version that you did way with. after 31 years of using turbo tax desktop this was a horrible experiance. Not all information from last year was imported to this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems
on April 14, 2026
Posted by: Rz tax time
from Oh
The program would not me delete / edit a line originally added. Disappointing..........
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
My Review
on April 14, 2026
Posted by: Bob04142026
from IN
It was not clear what went where or why. My state tax due was higher than expected. I could not review the Indiana state forms to investigate, and I spent a great deal of time trying to validate the amount due using other sources. It also would have been helpful if TurboTax had explained how the tax on my SSA was determined as it related to my AGI. It also bugged me to hear that other people were getting their taxes done for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax gets even worse, more complicated, obtuse
on April 14, 2026
Posted by: SethSal
from Maine
TurboTax is terrible. Big cost increase, and now you can't even have a copy reside on your own computer. Too many questions fail to provide actionable guidance with the question, and also with the help box. Failed to find and insert values from previous years TurboTax return, Unable to conveniently look up 2025 Federal 1040 data to verify or insert into 2025 state tax returns. The entire user interface changes every year even when the tax code changes are insignificant. Last year it erroneously calculated tax due.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 14, 2026
Posted by: guyyyyy1
from ca
sooooooooooooooooooooooo sooooooooooooooooooo great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax okay
on April 14, 2026
Posted by: Nakkkk
from Texas
It needs to do most of the work for what the minimal amount of the payment is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on April 14, 2026
Posted by: Anonymous
from California
Very helpful. I was very scared to do it on my own and it made me easy.
Written by a customer while visiting turbotax.intuit.com