Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
great product, if you don't file an extension
on June 7, 2026
Posted by: chris3874h
from New York
I have used turbotax for over 10 years. this year it was massively disappointing. I filed an extension, and paid the estimated tax ON TIME (by April 15). then when I went to file, the software would NOT let me enter the date for that payment, and so the taxes I filed said I owed a $179 payment penalty (which is incorrect). the software help kept telling me to go to a section to fix this that does not exist. and I spoke to someone from customer service over the phone who said it was just fine, 'just ignore it'. well I don't like the 'just ignore it' solution to something incorrect on my taxes. I filed just to get it done...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best one you can get 5 star
on June 5, 2026
Posted by: Leineke88
from 5260 Northwest Dill Road
Best one by far. Fast,affordable,friendly.
Would use it next year.
Would use it next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX - UNLESS U PURCHASE MAX. HEADACHE
on June 4, 2026
Posted by: Charmed4always
from FL
Not a good experience. but I hate doing taxes. and the FAQ do not give you an understanding of what your looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ABORT MISSION!
on June 2, 2026
Posted by: sdoc501
from Dallas, TX
The site said it was free. But then charged me $139 to file. THEN charged me $35 to receive my refund! ABORT MISSION!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on June 1, 2026
Posted by: CAB26
from Surprise, AZ
We have been doing for many years and love all the guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, June 4, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on June 1, 2026
Posted by: Carson118329
from California
Thank you so much Turbo Tax for helping me with my federal refund!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 4, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on May 30, 2026
Posted by: Mimisaidit
from RDU,NC
I enjoyed my experience. The accuracy and the little side notes helped greatly.
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is very easy to use
on May 29, 2026
Posted by: JohnD57
from Georgia
Its very user friendly and very thorough. I will continue to use this app.
Response from turbotax.intuit.comBy TurboTax Care Team, May 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com