Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo you rock.
on January 23, 2026
Posted by: LadyVee85
from North Carolina
I've been using Turbo Tax for several years now, and I like the added security they offer after you finish your taxes and the monitoring of your identiy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on January 23, 2026
Posted by: TT review 1
from texas
easy, fast, remembered my info which made things super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awsome
on January 23, 2026
Posted by: kelblue
from la
very easy, not complicated at all software to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good not great
on January 23, 2026
Posted by: CarlitoBandito
from Missouri
The only thing I dont like about TurboTax is that they tend to add extra fees that look like they are required but they are not. Example at the refund state there are initially 2 options presented either a free "Chime" debit card or a $40 upcharge for the expedited federal filing to your existing bank account. Click no and you have the standard refund options that have always been there.
Also if you pick the wrong product at the onset there is no way to downgrade the product to the one that will fit your needs. but they have been sued in the past for this practice. It is not that much of an issue for me as of this year I had some left over procedural junk from last year and closing my business. However if they do that next year when all I have is standard 1040 with standard deductions. But that is for next year to worry about.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can't go wrong if you have good data to enter!
on January 23, 2026
Posted by: CO Bill
from Colorado
Fast, thorough, easy, affordable for what you get, and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Babe6
from Arizona
I used efile for years, till one year I got screwed! Switched to turbo tax and LOVE IT!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Mike author
from Texas
Always ease of use when including my personal business as a self-published author. Turbotax makes logging my expenses easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Tyety40
from Ohio
Quick and easy very helpful and the fact that it was really free made it that much better
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com