Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax is useful.
on January 28, 2025
Posted by: xb77
It's very organized but I wish it would let me know what form and line entry each question is for. I spent hours trying to determine which answer from a dropdown menu to select. I called for help and the person, after doing research, said I would have to upgrade to talk to someone else. I did more research and found that the question applied to Form 8949 Part II but the Form had no place to enter the information that Turbo Tax asked for. It wasted my time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2025
Posted by: Jamestheman47
from shreveport la
Easy to use i will always use turbo tax for all my forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still good to use
on January 28, 2025
Posted by: SPVZ124
from New Castle, PA
Very easy to do on your own. I've never had a problem with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this way to file
on January 28, 2025
Posted by: Autunno
from North Dakota
No issues, very easy system to use. Easy steps and everything is laid out well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth process
on January 28, 2025
Posted by: RippB
Cost seems to have gone up a lot over the years, but the value has not. However, I am thankful for the ease of use and guidance along the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy. quick. accurate
on January 28, 2025
Posted by: ob2022
TurboTax is user friendly, easy, quick and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Customer Service
on January 28, 2025
Posted by: E2003
Great experience thus far. I have done my taxes with TurboTax on and off for years, and they never disappoint!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax reliable
on January 28, 2025
Posted by: AdamL11
Went good as usual. Easy to use and good at uploading previous years info.
Written by a customer while visiting turbotax.intuit.com