Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awsome no problems with filing my taxes. was very
on April 14, 2026
Posted by: dreyc
from louisiana
wonderful able to understand, everything sraight to the punch.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Tax Season
on April 14, 2026
Posted by: its really me
from Florida
Easy as always! Turbotax made this year as simple as possible.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'm glad I double checked my return
on April 14, 2026
Posted by: PhunkyDeluxo
from North Carolina
Turbo Tax almost had me paying $1500 i didn't owe. I won't be using them again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on April 14, 2026
Posted by: dhunch
from ohio
Process was very simple to complete and only took about an hour
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax was easy
on April 14, 2026
Posted by: AmyGT
from Columbia, SC
Easy to use and navigate. Did report one problem with inability to scroll on the help pane info on the right side of the screen. Used Firefox browser on IBM compatible computer
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tubotax rules!!!
on April 14, 2026
Posted by: Benandericataxtime
from Texas
Quick, simple, and accurate. The guidance was excellent, taking the guesswork out of complex deductions. Worth the price for peace of mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on April 14, 2026
Posted by: connielli
from IL
awesome we like it very much. Every year we use it for almost 20 yrs
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A good product!
on April 14, 2026
Posted by: CariEDH
from California
Found it to be easy to follow and accurate. Since it was my first time using the online program, I was a bit confused at the filing stage but my questions were answered by the AI agent. I did have an issue with state return starting over each time I walked away for a minute rather than resume where I left off. Ultimately, I had to go all the way through without stopping. Also, it would be nice to be able to look over the return prior to the filing steps rather than after (that was a little uncomfortable). All-in-all, a good experience. I would use it again.
Written by a customer while visiting turbotax.intuit.com