Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Is The Best!
on January 24, 2026
Posted by: David125447
from NC
Always a good experience and a ease of use when using Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy - fast - satisfied
on January 24, 2026
Posted by: MariaC2025
from NY
I had a great experience using turbotax to complete my 2025 return
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Great Interface
on January 24, 2026
Posted by: sobieJS
from Ohio
Great experience overall. TurboTax walked me through every section step-by-step, caught details I would have missed, and helped me feel confident my return was accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best
on January 24, 2026
Posted by: suemiez1
from CT
Always happy with Turbo Tax - saves me much frustration !
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use. But, expensive.
on January 24, 2026
Posted by: Mick_59
from Texas
Turbo Tax is very easy to use. My complaint is that when it was time to pay, extra upgrades were already built into a higher price. I paid $158 for a return that should have only been $79.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 24, 2026
Posted by: Calamus
from NE
It was fine. Have used several years so it is not new to me
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is garbage this year
on January 24, 2026
Posted by: Ihate turbotax this year
from Alabama
I have used Turbo Tax for many years now & it has always worked well, but this year, nott so much. everything worked well , until I got ready to efile, I have tried 4 times to efile & I get a message that I not allowed to efile, but it doesn't show what is wrong, I hate to have to file by mail, but it looks like I have no other option this year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 24, 2026
Posted by: shieldsbara
from Clover SC
Great product and have been using it for years and beyond
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com