Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It is ok
on January 24, 2026
Posted by: Charles8587
from CA
It was really lagging on me and did not let me file at first but all it was good
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great
on January 24, 2026
Posted by: Baddger3
from Wisconsin, WI
Great Experience this is my 5th year using Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Less awesome than last year.
on January 24, 2026
Posted by: aguyinaz
from Arizona
1. Did not ask me about my 1040-ES payments, I had to figure out how to add that to my tax forms. 2. Arizona form 140, line 29b for uniform services retiree pay did not deduct my military retirement income. I had to do that separately in another line item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 24, 2026
Posted by: Cheka38
from USA
Turbo tax is Quick and easy, It is very convenient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 24, 2026
Posted by: TaxUser96
from Louisiana
Have used TurboTax for 10 years. Excellent product. Very user-friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DENNIS IS AWESOME
on January 24, 2026
Posted by: ELEWANSKI
from TENNESSEE
DENNIS WILD IS AMAZING!!!!! I COULD NOT HAVE DONE THIS WITHOUT HIM!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
your software sucks
on January 24, 2026
Posted by: notafan131
from Illinois
The level of aggravation I have for this software is epic. I've been a consistent user for over 18 years. No audits, no errors, no radical new life changes to report. Now in 2026, I can't e-file due to some unknown error that the software does not identify, so how can I fix this. I will save you some time otherwise wasted to fix the blame; my VPN is off, my operating system is up to date, Seems this year I will be sending my taxes via USPS and reevaluating my need for TurboTax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Many Optional Upgrades
on January 24, 2026
Posted by: SSSSWWWW
from Illinois
I had to pay for this twice. Once Monthly then at submittal
Written by a customer while visiting turbotax.intuit.com