Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax 2025
on January 24, 2026
Posted by: Paden12
from PA
Filed taxes myself and it was very thorough and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 24, 2026
Posted by: Becky4386
from Michigan
I file my taxes every year and this is simple program. The only thing I do not like is they claim that it is free but $213 was deducted from my refund. Their definition of "free" is different from mine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Support Agents
on January 24, 2026
Posted by: MCLH
from Tn
Support from the business side was helpful for the first time filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax sucks
on January 24, 2026
Posted by: Critter1961
from Florida
This product has gotten worse, for a higher price, every year for the past several years. This is the last time I'll use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done
on January 24, 2026
Posted by: Slime2004
from Indiana
Always a great experience while filing with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 24, 2026
Posted by: PINKYS20
from FL
GREATER SERVICE FASTED STRAIGHT FORWARD WILL GET HELP
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on January 24, 2026
Posted by: Lil_Bit
from Las Vegas, NV
TurboTax is easy to use as it guides you through your tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 24, 2026
Posted by: JC3052
from WI
So easy and efficient! Will be using this service again in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com