Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on January 24, 2026
Posted by: TonyWV
from WV
Easy to use and has great explanations and assistance where needed. I have used Turbotax for years and it improves every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!!!
on January 24, 2026
Posted by: jdhmedic215
from Pennsylvania
I really like Turbotax. Turbotax is great. Easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy day
on January 24, 2026
Posted by: Rome18615
from Missouri
Fast and easy I use it every year pretty much. Done and happy
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great option!
on January 24, 2026
Posted by: CoffeeWife
from NC
Filing as a couple with several needs, including self employment and other forms, this platform was extremely helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was good!
on January 24, 2026
Posted by: Anonymous
from Arkansas
It was easy and I was able to do it on my own. I will use it agin.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Efficient
on January 24, 2026
Posted by: KMH1313
from Washington
It was super quick and easy to use and navigate. Have been using it for year and have always been satisfied!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
This ought to be free.
on January 24, 2026
Posted by: MadhiY
from North Carolina
It's easy and fast, which I appreciate. I don't appreciate the cost, and if it weren't for the suck-cost fallacy, I wouldn't be using this service any more.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It is a huge scam and should be investigated
on January 24, 2026
Posted by: JustBeingHonest4573
from Texas
I think its a scam with how much you charge. Seeing how you removed the free file feature to shows how much garbage and greedy you are.
Written by a customer while visiting turbotax.intuit.com