Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,669 Reviews)
Open Ratings Snapshot
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax Is The Way
on January 24, 2026
Posted by: KingMeDavv
from New York
I've been using TurboTax for a while and its has helped me a lot!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the way to go!
on January 24, 2026
Posted by: KaitS2025
from Tennessee
TurboTax is helpful and easy to use! I was able to complete my taxes on my own while using the helpful F.A.Q links under each step.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast Service
on January 24, 2026
Posted by: TurboTaxSlayer23
from Texas
TurboTax features were top-notch! Very streamlined and helped with any uncertainty.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2025 Complication
on January 24, 2026
Posted by: Rob2222222222222
from Texas
Super helpful and informative on the new tax policies
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
this app is great
on January 24, 2026
Posted by: big tterio
from 3753 Balboa Ct.
great app quick to the point and helpful. couldnt ask for better.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Not a good experience with the OnLine service
on January 24, 2026
Posted by: Poor interface
from OR
After more than 2 hours of work plus another hour of frustrating t-shooting, I was no able to print the Tax Return for 2025 Federal Income Tax on my daughter Sofia M Zambrano, hence, she is not able to file yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax was fast and easy!
on January 24, 2026
Posted by: Kyllie
from California
Turbo tax Fast and easy and helpful with my taxes
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax is Great
on January 24, 2026
Posted by: Niya4
from Philadelphia , Pa
I had a wonderful experience it was very fast and easy
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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