Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Don't use anything else.
on January 27, 2025
Posted by: 1CarlosH
from Richmond, Texas
I have been using TuboTax for years and have never had any problems. They make it so easy and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience
on January 27, 2025
Posted by: CarolCholas
from Dallas, Texas
Awesome! Katia was awesome in putting me through the process
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 27, 2025
Posted by: AshWert1
from GA
Great service good tool on internet it is so convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NO ADD ONS PLEASE
on January 27, 2025
Posted by: MELG15
from California
Love that I am able to do my own taxes. The only issue is the additional expense at the end. When you think, you are getting charged a certain amount, another add on is selected and you can't decline it. If you decline, you will have to get a paper check and that is not right. I think we as the consumers should be able to agree or decline if we want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Best in the Tax business
on January 27, 2025
Posted by: grayhawklive
from virginia
This software leads in the business because of its ease of use, explanations to areas, support available and just its success over the years. The upgrades and system accessibility makes this software number one in its field.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!! have used it for many years!
on January 27, 2025
Posted by: Scotts44
from Homewood, Illinois
Very easy to file, nice and simple to enter numbers!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS 2ND TO NONE!
on January 27, 2025
Posted by: Anonymous
from San Diego CA
TURBO TAX IS THE BEST WAY AND ONLY WAY TO DO TAXES .FAST ,EASY ,AND RELIABLE .NO HEADACHES NOTHING? NADA! EVERYTHING YOU NEED IS RIGHT HERE LITERALLY RIGHT HERE. EVEN YOU GET "REJECTED" FOR SOMETHING SIMPLE ,TURBO TAX WILL GUIDE YOU THROUGH CORRECTING IT CAREFULLY AND PATIENTLY....TURBO TAX MAKES THIS SO SIMPLE IT REALLY MAKES A DIFFERENCE IN ONES BUSY LIFE ....I WOULDN'T DO MY TAXES ANY OTHER WAY !!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WATCH out hidden fees at the end! Don't give AUTH
on January 27, 2025
Posted by: Stay on your toes
from New Jersey
If I could give you guys a "0" star rating I would.
It's easy to run through the tax prep, but what I hate about TurboTax are the hidden fees. First we are constantly offered to "upgrade" our tax package. When you get to the end, that's where the fees start piling on. An added fee to deduct the cost of filing from my Fed return? $40. A fee to get my funds 5 days early? $25, and that "courtesy" comes with having to accept the release of personal information! You can't skip THAT. I could on the previous 2 requests to share my info with Intuit and "other" entities and companies. What a joke! I understand you have to make your money, but you're making it off the backs of hard working people who THINK Turbo is the way to go to file taxes. You USED to be the cheapest, not any more. Oh, and don't be fooled. OPEN all the disclaimers, all the places they ask you to sign, or when you see the box "DECLINE" - choose "decline" to protect your privacy. Gotta hand it to ya, Intuit, you SUCK.
It's easy to run through the tax prep, but what I hate about TurboTax are the hidden fees. First we are constantly offered to "upgrade" our tax package. When you get to the end, that's where the fees start piling on. An added fee to deduct the cost of filing from my Fed return? $40. A fee to get my funds 5 days early? $25, and that "courtesy" comes with having to accept the release of personal information! You can't skip THAT. I could on the previous 2 requests to share my info with Intuit and "other" entities and companies. What a joke! I understand you have to make your money, but you're making it off the backs of hard working people who THINK Turbo is the way to go to file taxes. You USED to be the cheapest, not any more. Oh, and don't be fooled. OPEN all the disclaimers, all the places they ask you to sign, or when you see the box "DECLINE" - choose "decline" to protect your privacy. Gotta hand it to ya, Intuit, you SUCK.
Written by a customer while visiting turbotax.intuit.com