Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax is a fee machine
on January 25, 2026
Posted by: AC2313
from 8614 E. Bonnie Rose Ave
Fees for everything and multiple times it will attempt to upgrade you, very annoying service which use to be a convenience for filing taxes has become burdensome, aggrevating and self serving for profits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy with fees
on January 25, 2026
Posted by: Franco Isaac
from Colorado
I am unhappy with all the fees after the initial fees. I wish you could be more up front with all the charges so it is not such a surprise in the end.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on January 25, 2026
Posted by: Cheri3030
from arizona
I liked when you had the disks. I also don't like that this years is only good on windows 11. I brought it and didnt see the little print that said that and wasted my money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy!
on January 25, 2026
Posted by: Nate5001911
from PA
Pretty Smooth! Did not take too long to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 25, 2026
Posted by: KBK29
from Texas
Was easy and understandable even for me, I’m not a tax expert
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on January 25, 2026
Posted by: Alma71
from texas
I love using turbo tax but dont like that I with free filing but still end up paying for it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy!
on January 25, 2026
Posted by: Moni0518
from Alabama
So far so good! I will keep customers updated once my taxes are completely finalized!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continued satisfaction!
on January 25, 2026
Posted by: LauraC13
from Michigan
I feel confident completing my taxes with TurboTax. I have filed with them for the last 10 years.
Written by a customer while visiting turbotax.intuit.com