Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 25, 2026
Posted by: Jakeypooh23
from Rhode Island
It was fast and easy, thank you turbo tax for helping me file my tax return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid job
on January 25, 2026
Posted by: Mark RK
from FL
Easy to follow screens, done by income then deductions, everything well explained.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 25, 2026
Posted by: Yosvely
from California
I encountered a few friction points where it took more than a few times to send. Hopefully, it will go through as planned.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice tool
on January 25, 2026
Posted by: Lani_12
from MI
Nice Tool..................................... awesome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 25, 2026
Posted by: Katlyn092700
from Montana
it was very user friendly, and I use turbo tax every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is the easiest way to file my taxes as a SM
on January 25, 2026
Posted by: BoJack75
from Kentucky
TT is the easiest way to file my taxes as a Army Solider
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good.
on January 25, 2026
Posted by: BarryBS
from NM
OK, one or two areas that were puzzlingVery that I experienced
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More difficult to use-marketing too aggressive
on January 25, 2026
Posted by: JDD Colorado
from CO
I have used TurboTax for many years. This is the MOST DIFFICULT to use version I have encountered. It was difficult to know whether the info was on my computer or just on line. Also, I was continually bombarded with attempts to get me to purchase a product or products I did no want. That aggressive marketing was way over the top and annoying. If it is like that next year, I probably will switch to a different product. I did not appreciate it.
Written by a customer while visiting turbotax.intuit.com