Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service!
on April 14, 2026
Posted by: Ally50
from GA
I have used Turbo Tax for years. It helps me to get a fair and accurate tax return every time. I recommend it to all my family and friends!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on April 14, 2026
Posted by: Mikey69420
from AZ
Very smooth experience.
I always put off doing my taxes until the last minute and you guys make it comfortable.
I always put off doing my taxes until the last minute and you guys make it comfortable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is great!
on April 14, 2026
Posted by: Tete1010
from ga
It was a learning experience for me. I will most Defiantly recommend them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good product with poor ethics
on April 14, 2026
Posted by: MaryB234
from Maryland
TurboTax does a great job helping you prepare your taxes, but I hate the constant upsells and dark patterns that Intuit uses to try to get you to buy the most premium version of the product and use their refund services, which are an additional upcharge. An unwary consumer could easily be tricked into spending more money than they intended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a piece of me dies with every e-file
on April 14, 2026
Posted by: unremarkable matt
from virginia
Turbotax tries to do a good job at things like remembering stuff, where the bones are buried, but during the cleanups, it leaves much to be desired for helping with the minutia. I thought I had a free filing too but I guess quickbooks stopped doing that. why can't I just worry about deductions, as the government already has all my income. yeah. oh well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Costly service
on April 14, 2026
Posted by: Costtoodarnhigh
from Michigan
Next year we might hire a tax person. We did a few small investments and our price more than doubled for turbo tax. Feel like this is crazy that small investments would trigger such a large increase in the price of this service. If Elon Musk used this service, he would pay the same price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURB
on April 14, 2026
Posted by: Anonymous
from Ohio
IT WAS GREAT I loved it so much and I am so happy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 14, 2026
Posted by: TurboGrannyYY
from California
Tried the Turbotax free and although it took a lot of learning and work the AI search function and support were very helpful!
Written by a customer while visiting turbotax.intuit.com