Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 26, 2026
Posted by: Nykkie B
from Michigan
Fast and easy. Have been using Turbo Tax for 18 years, and never once had an issue
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is easy to use
on January 26, 2026
Posted by: PennyMS
from IA
Turbo tax is easy to use although there are several fees to pay to get the deluxe. I had to pay two different fees for a total of $207
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 26, 2026
Posted by: KarlaNP
from CA
I have used Turbo Tax for the last 5 years and it is very user friendly. But accessing past years is difficult. I recommend printing the forms and keeping them for your records
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online Turbo tax
on January 26, 2026
Posted by: Don2026
from Texas
Using the online Turbo Tax provided an accurate way to submit your taxes. It was relatively easy to navigate the various sections and paired accurately with the various 1099 forms. The features of each section were easy to navigate. Various means of support through chats or other Turbo Tax features were provided.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good tax service
on January 26, 2026
Posted by: poppi882001
from florida
very complete with lots of help automatically with good deductions
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 26, 2026
Posted by: MC1105
from Michigan
Taxes can cause some anxiety of not knowing what to do. Even though I have used Turbo Tax for years I still get nervous doing them until I start it up. If there is something I do not understand there is always an info button that explains it to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on January 26, 2026
Posted by: Gregory 101
from South Carolina
I have used Turbo Tax for over 10 years and have never had a problem with my taxes. The program is easy to follow from start to finish to filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful
on January 26, 2026
Posted by: Booboo 1
from Florida
Very accurate and thorough with instructions. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com