Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Ben021075
from FL
It’s great!I got the most I’ve gotten back in years. It’s very thorough!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!!!
on January 26, 2026
Posted by: Koribird
from Kentucky
Very easy to use very helpful with accuracy thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great/Complete/Thorough tax return - Turbo Tax
on January 26, 2026
Posted by: TK 101
from Texas
The product itself is very user friendly, even for someone like me who has limited experience with computer files, programs, etc. I did have to call upon assistance when I couldn't complete the actual submitting of the tax return; received assistance from the Turbo help to resolve the issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 26, 2026
Posted by: cevans81
from north dakota
easy to understand and they walk you through it. offered support if needed
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax very helpful!
on January 26, 2026
Posted by: Ott T
from WA
Very helpful that fix my mistake Thank you, Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience, as ALWAYS.
on January 26, 2026
Posted by: CamCas59
from Nevada
Every year the process gets easier, no matter the changes in life.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Seems to want to nickle and dime you during the p[
on January 26, 2026
Posted by: R1957
from 21699 C St
Challenging since Windows 10 no longer supported. Also wants to nickle and dime you thropugh the process. Takes too long to download and install. Had to run it overnight until it completed
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 26, 2026
Posted by: Bsprin
from LA
ease of use, helpful with information easily available when have questions. Use it each year and it carries information from previous years. excellent product
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com