Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TT No
on April 14, 2026
Posted by: Kate1515151515OiCU812
from MI
Clunky, confusing, expensive. Please enjoy my money because this will be the last year you get it. Way too expensive for a mediocre product. No improvements since the last time I used it. Not crypto friendly. Difficult to navigate. Errors without a reasonable explanation. Can't wait for AI to take this SaaS crap away
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Online Tax Review
on April 14, 2026
Posted by: TTEvaluation
from Georgia
I found the online version of TT not as user friendly as the disk or download version. The menu to go back and review were not as user friendly as the desktop version. I have been using TT since 1990 and really like the product. And the option to look at the tax form was helpful to me but I could not find it in the online version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
longtime user
on April 14, 2026
Posted by: Joesjunktoo
from IN
I have used TurboTax for years now. This year was fairly easy to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBO TAX
on April 14, 2026
Posted by: ME656ME
from GA
i filed quickly and easy. Have used Turbo Tax for 30 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
booooo
on April 14, 2026
Posted by: worst tax service
from scotland
terrible I want my money back I had the worst experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to use
on April 14, 2026
Posted by: Eddie BMW
from Maryland
easy to use and provide accurate information. I have been using for years
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A breeze
on April 14, 2026
Posted by: billd84
from South Carolina
I found that Turbo Tax was easy to use and accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great software
on April 14, 2026
Posted by: Papa TT
from florida
Great last minute help with the preparation of the tax return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com