Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and Accurate, Customer Service was Helpful
on January 26, 2026
Posted by: HAPPY PT
from Florida FL
Product was quick and easy, Customer Service, fast and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 26, 2026
Posted by: GuyinSC
from Sc
Easy to use interface and Great features. No support needed. Confident in accuracy. Great compatibility with my device.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to use
on January 26, 2026
Posted by: SB Forever
from CA
I love how easy it was to file all my forms. Even when i forgot one, i went back and it went through the steps one more time to make sure of the accuracy. I will use TurboTax forever. Being able to use it from the comfort of my home and not having to make an appointment and pay out of pocket for a tax preparer was wonderful to me.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is user friendly!
on January 26, 2026
Posted by: Ruben2026
from Stockton, CA
Turbo tax is user friendly and easy to navigate. I've always done my own taxes and this makes it much better to do in fhe comfort of my home.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: ANichol
from New Jersey
I like how Turbo Tax guides you through the process and flags issues and solutions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a fan this year at all
on January 26, 2026
Posted by: tooth24
from Arkansas
I got charged for filing state and federal together, then Turbo Tax would not file the state by efile due to some hiccup and constant circle of action step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 26, 2026
Posted by: Aubree1106
from Asheville nc
It’s always so easy! I love being able to do it on my own
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Beta1629
from Illinois
TurboTax makes filing taxes fast and stress‑free. The step‑by‑step guidance is easy to follow, the software catches errors automatically, and it helps maximize refunds. Uploading documents saves time, and everything is clearly explained. Highly recommended for a smooth tax‑filing experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com