Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: CK2485
from AZ
Always easy to do. Accurate. Compatible. Features. Interface Support. Use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
good but not worth the price
on January 26, 2026
Posted by: scburns13
from Idaho
TurboTax is super easy and i have used it for years. i enjoy the information it gives and how it double checks things for you. however, i switched to turbo tax because i thought it was ridiculous paying hundreds of dollars to file taxes so i stopped using a tax person and did it myself. over the last 4 years turbotax has gotten more and more expensive. next year i will be shopping around.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Lovestuff
from Alabama
It was great and I recommend them to anyone and wish everyone happy new year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 26, 2026
Posted by: SuzieQ7171
from CT
I was worried there'd be an issue this year as I have an older PC which doesn't have Windows 11 on it (I'm using the 1 yr grace period extender). I was so happy to see that I could use an on line version!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: pablo686
from Montana
Very Good product that I have used for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 26, 2026
Posted by: London99
from Mississippi
I love using TurboTax it's easy and quick!! I will always use them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Do I *actually* need this upgrade? OPT OUT
on January 26, 2026
Posted by: PrivacyConcerned
from WI
The software is designed well for its intended purpose, which seems to be to get a person to agree to unnecessary and over-the-top premium products and "protections". This software seems skillful at guiding a person into agreeing to share their information with just about anyone in the world that INTUIT wants to do business or otherwise share information with. OPT OUT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is a trap to extort more money from you!
on January 26, 2026
Posted by: Turbo Tax is a trap
from PA
Hard to navigate. Too expensive. Upset that it cost $50. to file a Schedule E.
Written by a customer while visiting turbotax.intuit.com