Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 26, 2026
Posted by: Kristinshoda
from Indiana
I have used TurboTax for years and it’s always so simple to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on January 26, 2026
Posted by: AmyK2026
from florida
It was same as always, fast and easy with helpful tips
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was Great!
on January 26, 2026
Posted by: TOGTLG
from Tennessee
Was absolutely great. walked us through the whole process and I filed in no time!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Anonymous
from NewMexico
Easy to use and helpful I highly recommend Turbo tax
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 26, 2026
Posted by: why bother1
from 1511 meadows dr
not to bad at all it was easy as usual not hard to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Jennrav21
from FL
Not too bad, it helped guide the way. It answered a few questions along the road so it helped keep me confident and focused.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
OVER CHARGING
on January 26, 2026
Posted by: MEISHAmei
from OKLAHOMA
YOU GUYS CHARGE TOO MUCH FOR THINGS THAT WE NEED IN ORDER TO FILE TAXES, IF I AM PAYIN YOU ALREADY TO FILE WHY DO I NEED TO PAY AN ADDITIONAL FEE TO HAVE IT DEPOSITED INTO MY BANK ACCOUNT.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great! Easy step by step and fast
on January 26, 2026
Posted by: Shayybee12
from Ohio
Turbo tax is great! Easy and fast process with help if you you need it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com