Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best. Ever.
on January 26, 2026
Posted by: njnelson
from Madison, s
Everything is easy to understand and feedback or problems are quickly notified
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Get rid of the commercials
on January 26, 2026
Posted by: ACMACD
from Florida
Like the old format of the tax worksheets much better, too many commercials and interrupts the train of thought when you are doing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Old turbotax was better
on January 26, 2026
Posted by: Fawkoff
from California
I have used turbotax for over a decade. This year, you all have gone mad! When i complete my taxes thats all i want to do. I do not want to be asked multple times if i want to purchase any intuit products, nor do I want my information shared with any entity other than IRS and state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS GREAT
on January 26, 2026
Posted by: Gerardo R
from Florida
Use it every year... love it! *******************************************
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo
on January 26, 2026
Posted by: Jane345678
from Tennessee
easy to use and fast. I use this every year and will continue to use it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax comes off as desparate for money
on January 26, 2026
Posted by: Daniel8930
from NH
Asks to sign up for Max protection too many times, tries to trick you into spending more money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome 👍
on January 26, 2026
Posted by: Mindylou2222
from 217 Glover St
Most excellent 👌turbo tax is very easy and I would recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay!
on January 26, 2026
Posted by: Samanthamcd
from Washington
Super easy to use and I like that you can import you info- I've used it year after year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com