Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax makes filing our taxes easier
on January 26, 2026
Posted by: Abi and BJ
from 708 9th street
Turbo tax is helpful when it comes to tax time. Turbo tax is a great tool to have in your pocket:
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: Heamci2025
from North Carolina
easy to do. second time using them. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Turbo Tax
on January 26, 2026
Posted by: Saku39
from Virginia
Excellent software and easy to do yourself. I love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
New fees, disappointed!!
on January 26, 2026
Posted by: JM80
from Tennessee
The software was great as usual. One major disappointment this year. They initiated a $35 fee for me to deposit my refund into my account, unless you open one of their checking accounts. I have no interest in their checking services, so I'm stuck paying $35 for a process, ACH, that costs nothing. I've been using them for a decade or more so I'm stuck unless I want to change providers, just another junk fee that most corporations institute to make more money. I guess I have a year to consider it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 26, 2026
Posted by: edm6hb
from mo
easy peasy. wish the advanced loan would have been higher
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: Samantha01991
from texas
really easy love using turbo tax I use it every year and it gets easier every time
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good enough TurboTax
on January 26, 2026
Posted by: Moon blue
from West Virginia
Tax with TurboTax was ok. It'd be better if they use more AI to help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked great
on January 26, 2026
Posted by: 1969chevelle
from oklahoma
Turbo tax walked me through all the income and deductions I was suppose to get. Very easy to follow along with. Provided help as needed, very accuate software, works well with my ccmputer
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com