Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,669 Reviews)
Open Ratings Snapshot
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Awesome tax program!
on January 26, 2026
Posted by: Bonny Ronnie
from Oregon
I've used turbo Tax for the last 12 years and never has any issues eith it, plan to use every time I need t file.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Quick and Easy
on January 26, 2026
Posted by: Cheli19
from Methuen, MA
Super easy to use, they help you every step of the way. I should’ve started using sooner.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is easy to use
on January 26, 2026
Posted by: Keene25
from Missouri, MO.
Staff seems friendly and very knowledgeable. They were very helpful in all areas
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product for filing taxes
on January 26, 2026
Posted by: Nick0505
from Frankfort, IL
They are awesome at making sure I have everything correct.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
A bit of headache
on January 26, 2026
Posted by: Jujucass645
from Alabama
Some was easy so wasnt I hate taxes but we must do them
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is efficient and user friendly!
on January 26, 2026
Posted by: Biancan72
from HI
It is very easy and fast to use. The questions are very straightforward and I can click the help button if I needed more explanations.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
dont buy it off the site!
on January 26, 2026
Posted by: AvantiJims
from FL
I though it would be best to buy it right off the site but i was wrong! It is cheaper to buy it independently
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on January 26, 2026
Posted by: Shar526
from ohio
turbo t6ax was a great help was there for me every step of the way
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
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