Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Amazing
on January 26, 2026
Posted by: Janae0210
from Houston
Easy to use and navigate. The system is great and guides you. I love TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 26, 2026
Posted by: ron219
from Pa
I always love using TurboTax. It keeps getting easier.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App
on January 26, 2026
Posted by: Topdawgwash
from Florida
Great Application, i use it every year with ease. We continue to do so
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax for the easy filing!
on January 26, 2026
Posted by: Andrew187
from Wisconsin
Honestly, I've been using turbo tax my whole life and it's been so easy to navigate all these years later. I love how it gives you insight into what you may need to review, what you missed, and how it updates your information on returns immediately. The accuracy is updated for the most returns possible. I haven't had to use the customer support, but the system help support is very insightful as well!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More complicated this year 2025
on January 26, 2026
Posted by: Call me harold
from Arizona
The 2024 Turbo Tax was much easier to use and submit
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
goooooo turbo tax
on January 26, 2026
Posted by: tameka26
from oklahoma
turbo tax is awesome i get a good refund amount better than i di when i went to professionals
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy to use
on January 26, 2026
Posted by: Scooter196106
from Minnesota
I have been using Turbo Tax for years and have never had issues. But this, the whole process seemed even easier to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my favorite
on January 26, 2026
Posted by: Dani0616
from Georgia
I have been using the "Do It Yourself" option for Turbo Tax for over 10years now and I have never had any issues with the process. It had always been easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com