Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Stress relief in a single phone call
on January 26, 2026
Posted by: Dungeons and Drumstix
from 761 County Road 446
The tax expert agent was very informative and very patient to work with me. he explained everything very well and helped me step by step from beginning to end and help me file my processes correctly and getting my forms that I needed for each upload that I needed to have he was very patient.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
return customer 15 years
on January 26, 2026
Posted by: bmatc60
from wi
fast and accurate very easy to use and i have used this app many times in the past. Nice job
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: LCNC
from North Carolina
Easy and didn't have to itemize if standard gave me higher
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Filing is Super Easy with Turbo Tax!
on January 26, 2026
Posted by: RMM23
from KY & SC
TurboTax makes filing each year's taxes quick and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome and reliable!!
on January 26, 2026
Posted by: Iris KW
from Texas
Overall Product is excellent, amazing and reliable!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Efficient
on January 26, 2026
Posted by: Varda
from CA
Really convenient. However, they started raising prices for the services and tons of add-ons, which I'm not loving, of course.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX
on January 26, 2026
Posted by: CHUCK THE FLOWER MAN
from IN
IT WAS EASY DIDNT NEED NY HELP GREAT PRODUCT THANKS
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More and more fees
on January 26, 2026
Posted by: Fileroftaxes5
from OH
Turbo Tax makes it easy to file taxes and they seem to be accurate. They are very expensive and keep adding more fees. They charge $40 just to have a refund deposited into your own bank account. That is a total rip off. They want you to open a checking account with Credit Karma, so they rip you off with a fee to put it in your bank account. I ended u being charged $213 altogether. Because of this, I WILL NOT be using Turbo Tax next year.
Written by a customer while visiting turbotax.intuit.com