Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Stop making us pay for a thing that should be free
on April 14, 2026
Posted by: makeitfreenow
from Colorado
Stop lobbying the US government to make us pay for your service when there was a free version that you all shut now.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year with TurboTax
on April 14, 2026
Posted by: already taken by another
from McDonough, GA
It's a very intuitive system for the routine non-complex areas. It fails to provide you a direct solution to a problem, the system simply keeps repeating the same issue/concern without providing you the steps on how to provide the answer to the question. It expects you to know what it is asking you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and accurate
on April 14, 2026
Posted by: dcg16
from California
Quick and easy to follow instructions. I will use this again.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy!
on April 14, 2026
Posted by: JKeller10
from New Jersey
Great! very happy with turbo tax. very user friendly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Prefer desktop
on April 14, 2026
Posted by: Chris the son of Mariola
from GA
I prefer desktop but had to do online as I didn't have Windows 11 on my computer. I didn't like that online did not let me do several returns... with desktop, I could do one return joint, one return me separate, and one with my wife separate, but I could not do so with desktop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Massive disappointment leaves me with doubt
on April 14, 2026
Posted by: No longer a Intuit client
from NM
In previous years, Turbo Tax client install would walk me through all topics. The Web version I just used missed the home office deduction as well as my son's 1098 T for college. I am very skeptical that I got the best possible refund. I will be using a CPA next year and leaving Turbo Tax for good. Bet that minimum viable product mindset doesn't make too much sense now, huh?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: Brendac22
from Ca
Super easy to use, makes filing taxes simple. I’d recommend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Was EASY!
on April 14, 2026
Posted by: OGMAY
from Louisiana
Completing the process was easy, even simpler than previous years. Loading data using a phone image was helpful.
Written by a customer while visiting turbotax.intuit.com