Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not using TurboTax next year
on April 20, 2026
Posted by: Rigs3D
from Pomona, CA
I was stuck in a loop after i had already paid for the service, this makes me decide I will not be using TurboTax next year if you have website issues that keep me from completing to file my taxes. I do not like to be charged for a service if its not completed and filed or stops me from filing in a timely manner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Lesson
on April 20, 2026
Posted by: B Mo813
from Florida
I haven't filed my own taxes in ages. I always had to wait for someone or depend on someone else. TurboTax didn't just guide me, but it also taught me. That's greater than the easy experience itself. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my 'Go To' every year!
on April 20, 2026
Posted by: Boss Lady22
from Florida
I have found TurboTax User Friendly, Easily Understood and Thorough Tax Topics, Successful at Finding Additional Tax Breaks, Continuously Saves Entered Data, and so much more. TurboTax is my "Go To" every single year I will continue to be a happy customer and spread the word when the opportunity arises.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on April 20, 2026
Posted by: Ivonnkaxx
from California
Amazing service. Customer service was outstanding and they were very responsive.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Rev Views
on April 20, 2026
Posted by: Money Talker
from Colorado
Thank you fo your diligence with excellence. Bless up
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amendment was easy
on April 20, 2026
Posted by: Marty O
from Massachusetts
The amendment experience was easy to use, I am concerned when the program required me to print a Form 1040-V showing an amount due when I had already paid the full amount and am actually due a refund based on the amended return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
N/A
on April 21, 2026
Posted by: AAAAAAAAA12345678
from FL
I think that the platform is great, but the process is too long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on April 21, 2026
Posted by: Wolf651824
from TN
Great experience. Would recommend to others. Previous used
Written by a customer while visiting turbotax.intuit.com