Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I use it every year
on April 16, 2026
Posted by: Anatila
from California
I get all the help I need when I get stuck. I feel comfortable and confident that my taxes are done right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Over priced
on April 17, 2026
Posted by: Tracy E1923
from Ca
Too expensive
I feel cheated! It was a simple return, all done online. I feel like it was way too much. And then you feel forced to do it. Don’t feel great about it.
I feel cheated! It was a simple return, all done online. I feel like it was way too much. And then you feel forced to do it. Don’t feel great about it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I love turbotax
on April 17, 2026
Posted by: Katy Jo
from Kansas
I had an overall good experience with this site. I have used years prior and it has always been easy to use. The new AI screen is super helpful as well.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Year of challenging Turbotax
on April 17, 2026
Posted by: Raga10
from Texas
This year we found the experience challenging. It was not a smooth sail like last few years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax helped me all along the way!
on April 17, 2026
Posted by: Libby19
from Mass
This was very easy to use and helped me get through wat could have been an arduous task!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great place
on April 17, 2026
Posted by: Cuasi
from Florida
It was good easy and helpful and according to or even better than actual prices fast and professional
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
The cost is too high
on April 17, 2026
Posted by: rankrank
from NC
I love using Turbotax for the accuracy but the cost is too high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 18, 2026
Posted by: Great program 1
from Nv
Yes it was helpful, easy to use. Walks you through. Great service.
Written by a customer while visiting turbotax.intuit.com