Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Files appropriately
on April 16, 2026
Posted by: Pankraz
from Hawaii
Getting document in on time is the goal. And getting them to them filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax relieves stress
on April 16, 2026
Posted by: CrazyNickName
from 1404 Kelly Drive, 1404
Helpful. TurboTax moves through step by step, which is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to use
on April 16, 2026
Posted by: Aksoul
from Massachusetts
This is my second year using tax Turbo. But my first time completing the actual transaction of filing it is the easiest service. I ever used indefinitely.We'll be back to use the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Military Friendly
on April 16, 2026
Posted by: MILMEMBER
from Wisconsin
I am military and every year despite the advertising and statement that you support US troops and help them file for free I end up paying money from my return just to file these stupid taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 16, 2026
Posted by: Lilith4
from oregon
I’ve been using it for years and it’s always easy and has many help feautures if you’re not sure. It’s pricy but i’d rather do them on my own .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax Sllacks human intervention
on April 16, 2026
Posted by: DAVE doesnt like this
from KY
Your AI automated response took too long to get to a real person and increased my blood pressure
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and extremely helpful guided tax return
on April 16, 2026
Posted by: Orbitus007
from California
Excellent, I rely on this every year for the daunting task of doing taxes
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Problem
on April 16, 2026
Posted by: ThisIs Unnecessary
from Florida
1) the program used last years return, but would not me remove unneeded items
2) after i efile-ed to irs and an error was found and the return rejected. I cou th to ea accounts2not find my return to edit apparently due to 2 accounts. After a while i was able to login correctly, fix the return, but the exit back to refile was way too long, covering things I thought un-necessary.
3) the total on the return was $4 higher; why?
4) overall my use of TurboTax has devolved over the years with confusion. Hence the 3star review
2) after i efile-ed to irs and an error was found and the return rejected. I cou th to ea accounts2not find my return to edit apparently due to 2 accounts. After a while i was able to login correctly, fix the return, but the exit back to refile was way too long, covering things I thought un-necessary.
3) the total on the return was $4 higher; why?
4) overall my use of TurboTax has devolved over the years with confusion. Hence the 3star review
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com