Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
It's a terrible software! The upsells are a lot!
on April 15, 2026
Posted by: Joey34
from South Carolina
I remember the product being a lot better in the past. I will not use it again. It's not very helpful, and it's way too salesy. I understand people need to work, but it's way too salesy. It's horrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy
on April 16, 2026
Posted by: Andrew01234567890
from California
I can't believe it's not butter because it was so easy to spread - I mean file.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is scammy
on April 16, 2026
Posted by: malexvi
from CA
Feels like it's adding a lot of unnecessary features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced garbage for 100% self file nearly $300
on April 16, 2026
Posted by: TurboPriceGouge3000
from CT
Total overpriced garbage for 100% self file nearly $300. dual file and state returns are a sloppy mess and confusing. doesn't check eligibility with credits automatically, have to go through each one. hate this company, total scam ripoff. state file is junk and not nearly as polished as federal. If filing taxes wasn't awful enough, being price gouged and hidden fee scammed while doing it just makes it that much more unbearable and miserable experience. I want to throw up. I threw up. Even their review form is hot garbage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 16, 2026
Posted by: derek601
from Alabama
This was a great tool to fill out my taxes. Quick, easy, and accurate.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on April 16, 2026
Posted by: SureshS
from CA
The experience is very good and nice. The AI generated topics was helpful but in some case like the Ordinary Dividend for the State return, the AI suggested that i can review the state return for the same but could not find it exactly in the location provided by AI
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience
on April 16, 2026
Posted by: Townshend
from Texas
Easy to use, and makes me feel comfortable that it's correct
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX DISAPPOINTMENT
on April 16, 2026
Posted by: UPSETTAXPAYER2
from CA
I AM EXTREAMLY UPSET WITH THE WAY IT TOOK SO LONG TO FINISH THE FILING PROCESS IT CAUSED MY RETURN TO NOT OFFICIALLY BE TRANSMITTED UNTIL AFTER THE DEADLINE AND I HAD TO DELETE MY STATE RETURN JUST TO BE ABLE TO FILE MY FEDERAL RETURN
Written by a customer while visiting turbotax.intuit.com