Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is wonderful
on April 15, 2026
Posted by: FDJ59
from TX
A lot of the interface improvements from 2024 to 2025 are GREAT!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax used every year
on April 15, 2026
Posted by: rockyc1016
from massachusetts
did not use help new way to do taxes not use to...
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 15, 2026
Posted by: matt b oy yeah 2025
from CT
great product. all problems solved and questions answered
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This year TT was glitchy
on April 15, 2026
Posted by: Sundevilwest
from Texas
My return was rejected because it pulled in the wrong AGI for last year. When I logged in to make the correction (which should have taken 5 minutes), I had to re-enter EVERYTHING!!! START ALL OVER!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the great platform for Self-filers.
on April 15, 2026
Posted by: BConba
from CA
Great interface for Sel-filers. I've been using it for the last 15 years and will continue using it in the future. Great platform - Keep it up advancing!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well.
on April 15, 2026
Posted by: Blewis008
from Maryland
Easy to navigate and come back to. Prepopulation of forms helps.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
High priced
on April 15, 2026
Posted by: Zr841
from Indiana
The pricing is ridiculous. I didn’t get the max and still got charged almost $300
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was convenient.
on April 15, 2026
Posted by: slongmar
from Charlotte, NC
This was my first time using Turbo Tax. I probably will use it next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com