Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy and thorough
on April 15, 2026
Posted by: bnelms22
from Tx
It was easy and thorough. I would recommend everyone to use this service
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 15, 2026
Posted by: Wil J
from NC
TurboTax has made tax preparation and filing very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Expensive for the Services Provided
on April 15, 2026
Posted by: Canto5
from Pennsylvania
The service was certainly useful, though I don't think it's worth the money. There are other competitive softwares out there that certainly don't charge the same amount for what's provided. I would likely choose a different service going forward.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like Turbo Tax
on April 15, 2026
Posted by: Anonymous
from Georgia
I just like Turbo Tax, better than other Tax softwares
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Stellar Year!
on April 15, 2026
Posted by: Eric0151
from NY
Another fantastic year! Everything was smooth, speedy and easy to understand. Highly recommended!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A+++++
on April 15, 2026
Posted by: Floundereyes
from NJ
It is a good thing it saves everything you do & you don't have to do it again when re-logging in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Intuit is a Rip Off
on April 15, 2026
Posted by: Chada78
from North Carolina
I payed all year for Quik Book self employed. You removed the app from the app stores so I had to pay extra for an extra mileage tracker. Then when I do my taxes which self employed used to include, you decide to hit me with a 203 dollar charge for what I used to get for free. And as time has gone on Turbo Tax has become even clunkier. Guess what you lost a customer over this disaster.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not worth the cost!
on April 15, 2026
Posted by: DMcDee
from Arizona
The software is fine, easy to use. The cost to use TurboTax is outrageous. Suddenly, you have to pay an additional fee for TurboTax to deduct the cost from your return. For $400, I could have a tax expert do my taxes for me. This will be the last year I file my taxes using TurboTax.
Written by a customer while visiting turbotax.intuit.com