Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
much worse than the desktop version
on April 15, 2026
Posted by: SMalkhosyan
from California, CA
Cumbersome, hard to modify data that have been entered. I was told by an advisor that to change my filing status from Single to Head of the household I had to delete all the info I have entered and start from scratch. As a result, I had to spend another 2 hours to fill everything again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 15, 2026
Posted by: PhilePhil1979
from Texas
Its super efficient and easy to use. Wont use anything else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome and easy
on April 15, 2026
Posted by: Mark chmiel
from Texas
easy to use. I have use turbo tax for the past 19 years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2026
Posted by: Alberto87
from IDAHO
Good interface an support. Its easy to file and it will only take 30min
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible company
on April 15, 2026
Posted by: asdf12345asdfa
from Arizona
Lobbied to make this whole process necessary when the government already knows how much we owe/owed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Surprisingly Easy Process with Turbo Tax
on April 15, 2026
Posted by: Bell1102
from 135 W Pulteney St
The process of filling my taxes with Turbo Tax was very easy. I really enjoyed the process and all the very valuable guidance. I feel that last year I left so much on the table by relying on another person to do my taxes for me. I will surely come back and work with turbo tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Tough Sledding in 2026
on April 15, 2026
Posted by: JJOI
from New Mexico
Enormously tough sledding this year. I wished to e - file, had recently moved homes/offices and could not get my hands on my 2024 Federal Tax Return, but in order to e file, I had to figure out my AGI from 2024. The request comes at the 12th hour, as it is tucked into the final survey question.
I would suggest you alert the consumer to this requirement at the start of their compilation.
I would suggest you alert the consumer to this requirement at the start of their compilation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is efficient and accurate!
on April 15, 2026
Posted by: DDC2026
from Georgia
As usual it was a quick and easy process as you are walked through ever step.
Written by a customer while visiting turbotax.intuit.com