Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,428 Reviews)
Rating breakdown 49,428 reviews
5 Stars
36,082
4 Stars
5,995
3 Stars
2,787
2 Stars
1,770
1 Star
2,794
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great.
on April 15, 2026
Posted by: Omardo
from Arizona
The system is simple and easy to understand for the populations.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love It!
on April 15, 2026
Posted by: JMW122
from Virginia
Super easy to use and file. Almost too easy. The cost is getting a little high but still love to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax online
on April 15, 2026
Posted by: jlove204
from al
First time using online version. Interface was a little troublesome at first but once I used it for a while I got used to it/
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes it easy.
on April 15, 2026
Posted by: 2025 Both
from California
Helpful that they know tax codes so I don’t have to.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too much crap
on April 15, 2026
Posted by: crapolla
from co
too many add ons, its 11pm on the 15th I just need to file the thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GReat
on April 15, 2026
Posted by: Josh574445454
from oh
I've been using Turbo Tax for years always easy. Helps get the best accurate return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, Quick and Accurate Service
on April 15, 2026
Posted by: Zneh
from New York
It was my second year and I filed an hour before midnight. I was done in 54 minutes. Loved it
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Was Windows 11 Really Necessary
on April 15, 2026
Posted by: Anonymous
from New York
Had to buy a new computer because Turbo Tax for 2025 taxes is no longer compatible with Windows 10
Written by a customer while visiting turbotax.intuit.com