Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
GREAT
on April 15, 2026
Posted by: RPLJM
from connecticut
TURBO TAX IS GREAT. USE IT YEAR AFTER YEAR. WILL CONTINUE TO USE.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Had
on April 15, 2026
Posted by: FrustrationR
from Illinois
After I finished my taxes the first time turbo tax conned me into expert review and to remove that product that i had to ERASE MY TAXES AND START ALL OVER or be charged $299. You knew what you are doing. Crappy design choice to such more money from people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fix Button Does Not Work
on April 15, 2026
Posted by: DeskTop Please
from Michigan
The desktop version is best. The software could not assist in fixing errors. The only option offered to fix the return was to print and mail the return, which is the option no one wants. I had to go back and rework every item in the income section to find and correct the error. This added hours. very bad. Never had the problem with the desktop version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on April 15, 2026
Posted by: Anonymous
from Wisconsin
I've really liked the system and cross my fingers everything should be good. It's saved me more than 50% over filling in an office with a major brand. The ability to pull data from ADP and major brokerages is amazing!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2026
Posted by: Farah Blu
from Conroe, TX
I found the system user friendly and easier then expected.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 15, 2026
Posted by: nelokayak
from md
great experience with turbo tax all the time. thank yoi
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 15, 2026
Posted by: NickBru
from Florida
Amazing experience, very professional and helpful. By for the best tax help site I have ever used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly simple yet good
on April 15, 2026
Posted by: dog357
from Florida
Overall experience was well my first time filing under 1099 as I used to be under employed W2, for not having someone to guide me and talk to IE: Tax professional I would say the process was fairly simple yet slightly more time consuming than estimated.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com