Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax is okay
on April 15, 2026
Posted by: INNN
from Tenn
This is my first time filling 1099 and I did find the prompt to be very helpful. However, I did not like the ending. They asked me to change things on the return, but the questions did not make sense.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is not worth it
on April 15, 2026
Posted by: yhgalv
from Ca
Turbotax is not inuitive and adds forms without explanation. There were various errors that caused me to have to delete unprompted forms. There is also no assistance for the large fee I have to pay to use this system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Trusted Tool
on April 15, 2026
Posted by: Dr Mi
from Washington
Comparing between your online and desktop version, I like the desktop version better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesone
on April 15, 2026
Posted by: Just Carol
from Indiana
Considering I have no idea what I am doing, very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is Not a Good Value
on April 15, 2026
Posted by: Dissapointed Customer 531
from Arizona
I have used turbo tax for over 20 years. It works fine and I never have been audited. I believe it could be improved. I feel it could be completed in less than a half hour. I should be able to enter my information and answer all the question faster. There is too much unnecessary graphics and pauses while its "thinking". I think its not a good value anymore. 200 dollars to file federal and state? With a 20 percent discount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubro Tax guides you
on April 15, 2026
Posted by: guides
from Ohio
This best part of using Turbo tax is the ease in whcih they guide you through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mainly Good
on April 15, 2026
Posted by: JRFiled
from Indiana
There are still occasional issues with things that you can't delete. Also, no ability to attach the form section 475(f)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on April 15, 2026
Posted by: Dharan_Murali
from LA
TurboTax made filing my taxes surprisingly smooth—even with rental properties and a property sale. Clear guidance, easy to follow, and handled complex details like depreciation really well. Definitely a solid tool for both simple and advanced returns!
Written by a customer while visiting turbotax.intuit.com