Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very helpful
on April 15, 2026
Posted by: Chollie2
from ohio
I've used it before with no problems and they are there to help you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive, Don't Support the Big Lobbyist
on April 15, 2026
Posted by: Infamous Jay
from Colorado
Turbo tax has become far too expensive. It also regularly is slow, clogged, and repeats questions over and over again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2nd State E-file cost not disclosed upfront
on April 15, 2026
Posted by: RickFV
from PA
cost too high for 2nd state efile return (nonresident)...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Going to a tax preparer next year
on April 15, 2026
Posted by: Virenz
from hawaii
Harder to use this time around. Didn't understand some of the prompts
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on April 15, 2026
Posted by: KVHaley
from TN
Easy directions and comfort in accuracy of numbers and placement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First experience with Turbo Tax
on April 15, 2026
Posted by: Elderly Woman 2026
from Arizona
Some areas are difficult to navigate; however, I was able to complete the tax returns and I am confident with the results and accuracy of my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on April 15, 2026
Posted by: alex oh yeah
from Maryland
The product was great! So easy! I like how they can check int see how youre doing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax on line was not as good as the desk
on April 15, 2026
Posted by: fred1492
from michigan
bought desk top version found out it won't work with windows 10 had to use premier.
just wasn't as easy as i was use to. been using turbo tax for 20 years .
just wasn't as easy as i was use to. been using turbo tax for 20 years .
Written by a customer while visiting turbotax.intuit.com