Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,429 Reviews)
Rating breakdown 49,429 reviews
5 Stars
36,082
4 Stars
5,996
3 Stars
2,787
2 Stars
1,770
1 Star
2,794
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
john
on April 15, 2026
Posted by: johnnemitz
from Missouri
overall experience was good. appreciate the help. dont know what else to say
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2026
Posted by: TWC5
from GA
East to use. Step by Step instructions. Product is excellent!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2026
Posted by: GR07
from CA
Great! Loved the experience, easy UX. xxxxxxxxxxxx
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 15, 2026
Posted by: april373
from oregon
Quick and easy, helpful tabs that allowed me to complete on my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 15, 2026
Posted by: Tinamac34
from WI
Great experience in every category! Thank you and will use again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
CSR Assessment
on April 15, 2026
Posted by: Survey_CSR
from Virginia
Jonel was EXTREMELY patient and helpful. Thank you for making tax season a little less stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth sailing
on April 15, 2026
Posted by: LighthouseMA63
from MA
The turbotax sevice is a great help every year! Thanks for the great suggestions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 15, 2026
Posted by: PhilePhil1979
from Texas
Its super efficient and easy to use. Wont use anything else
Written by a customer while visiting turbotax.intuit.com